Please allow up to two business days for your refill request to be reviewed, filled and available for pick-up.
If for some reason your pet's prescription cannot be filled, a member of our care team will contact you directly to discuss alternative options or schedule a required recheck exam.
Fast, Reliable In-House Veterinary Pharmacy in Galloway, OH
At Angel Animal Hospital, we maintain a well-stocked, strictly regulated in-house veterinary pharmacy. Ordering your pet's medications directly through our clinic guarantees that all pharmaceuticals, preventatives, and therapeutic foods are sourced directly from FDA-approved manufacturers, stored under strict temperature controls, and backed by manufacturer guarantees.
Refill Guidelines & Prescription Policy
To comply with Ohio State Veterinary Medical Board regulations and ensure your pet's ongoing safety, certain guidelines apply to all prescription refills:
- Annual Physical Examination Required: By state law, a veterinarian-client-patient relationship (VCPR) must be active, which requires an in-person physical exam at least once every 12 months.
- Periodic Blood Monitoring: Pets taking chronic long-term medications (such as NSAIDs, phenobarbital for seizures, or methimazole for thyroid disease) require periodic liver and kidney blood panels every 6 to 12 months to confirm safe drug metabolism.
- Processing Time: Please provide 24 to 48 hours notice for all routine refill requests so Dr. Fisher can thoroughly review your pet's medical record and dosage history.
Frequently Asked Questions
How do I know when my refill is ready for pickup?
Our team will give you a phone call or text message as soon as your medication is filled, verified, and bagged at our front reception desk.
Why does my pet need a heartworm test before refilling heartworm preventatives?
Giving heartworm preventative to a dog that has contracted an active, adult heartworm infection can cause severe, life-threatening allergic reactions due to sudden die-off of microfilariae. An annual blood test confirms your pet is safe to continue preventative medication.